Delivery: The actual delivery date will be confirmed by our staff, delivery date and time at checkout session should not be taken as an accurate estimation. All Orders delivery services are to be charged unless with agreement by our individual communications.
Packaging Specifications: Self-installation is required for most of the furniture. Installation guidebook is provided in the packaging box. There may have video demo (if any) to be provided.
7 days (from date of receive the goods) product quality guaranteed (product itself nature) is offered to the electrical products. Exchange of parts is available. For damages by human natures or by mis-installation is not served.
Packaging Mode: In case if Manufacturer direct delivering, it's sometimes send with simple and environmentally friendly packaging.
Size and Color Standard: Due to material nature and size measuring methodology difference, please allow for certain % of measurement deviation. Color on mobile phone and desktop may deviate from resolution and lightness, suggest to study the product photos carefully for judgement.
Refund is not offered to all products. Any damages that might be caused by via delivery, we will exchange the respective parts. If you have found any deficiencies and/or missing parts upon receiving your order, please immediately contact our Customer Service WhatsApp 5266 4136 within 5 workdays. We offer parts exchange or missing part support at our store in Kwun Tong. In reasonable examined cases, exchange of other same value items at our service center is available.
If the order is out of stock or out of size, we will notify the customer within about 3 working days whether the customer can transfer to another style or arrange a refund.
Parallel Imports: Parallel Imports may not have original branded packaging boxes and/or labels; our company serve to resale these products only and does not hold the respective registration or license.
We are in reselling and agency of products, and does not hold the copyright of respective products.
For any promotion activities concerning offers with disputes, we reserve the rights for final decision.
Our Shop reserves the right to correct price errors caused by negligence. In the event of a price error, we will notify you by email or phone within 3 days. You can choose to continue trading at the correct price or cancel your order without incurring any fees.
In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.